Business as Usual

In Switzerland it is mandatory to have public liability insurance. This insures you against damage you may do to another person or their property. Better to be covered, that way we can go about our lives recklessly breaking things and we don't have to take any personal responsibility for it. After finding a company to insure us, we received a bill that was more than our original quote. Susan emailed the agent and got back a response explaining why the charges were higher- including the following lines, which I found particularly amusing: "I dont want that you feel I tuck you over the table, it is usual Insurancebusiness. Is this okay?" What I find amusing is not that the agent's English is less than perfect (after all, my German is less than functional), but that she is the first insurance agent i've known to admit that "tucking" you over the table is standard insurance business. And then she asks if that is okay. Well, yes, of course, if that is usual insurance business. At least she is up front about it.